Returns & Exchanges

At Knickerbocker, we stand behind the quality of our garments and offer a 30-day window for returns or exchanges on all unworn, unwashed items in their original packaging. We aim to ensure your complete satisfaction with every piece of utility-inspired apparel you purchase from us.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; please ensure the original hangtags are attached to avoid processing delays.

• 4.
  Receive Refund or Credit

  After our warehouse inspects the returned goods, we will issue a refund to your original payment method or send out your exchange within 5-7 business days.